Testimonials

What People Have to Say

"Our organization has been excited to work with Cosmos Sports & Entertainment over the past year, and we are looking forward to a long-term partnership. Their staff has been attentive to the details required and genuinely care about our needs as an organization. The growth in trust and getting to know one another to become a team, along with the quality of their work to meet our expectations has been a very positive experience. I highly recommend Cosmos to anyone looking to make a positive change in their organization."
Phil Ioanadi
Milton Magic FC
"Our hockey club was looking to boost our group sales early in the season and we decided to give Cosmos Sports a try rather than hiring and training a new inexperienced sales person. They were an easy, turn-key sales team with solid results and we know we made the right decision for our organization."
Matt Newby
Vice President, Business Operations
"Working with the marketing and sales teams at Cosmos has allowed us to expand our customer service capacity and centralize event information for HSBC SVNS Vancouver, creating a positive, streamlined consumer experience. We have greatly enjoyed having Cosmos be a part of our wider HSBC SVNS Vancouver family, and are proud of the work we have accomplished together to deliver an exceptional event."
Tania Richards
Rugby Canada Managing Director, Commercial and Marcoms
"I am very proud that the Toronto Wolfpack franchise of which I was CEO for the first season was the most successful startup sports team in Toronto history. Our regular crowds of approximately 9,000+ per game were unparalleled. Cosmos Sports handled our ticket sales and sponsorship in that first year and did a spectacular job with tremendous results. I can say without question that they are the best third party sports sales company I have ever worked with. Any sports team would wise to hire Cosmos for their commercial needs. The investment is Cosmos is well warranted"
Eric Perez
Toronto Wolfpack
"The team at Cosmos was fantastic to work with – very professional, well organized, and they were a huge help in achieving higher membership renewal numbers than ever before. After working with Cosmos we never want to go back to internally calling members again!"
Nicole Artuso
Manager, Member Services and Events, Tennis Canada
"Cosmos Sports' team developed and executed an excellent digital campaign across all online platforms for the Toronto Six to maximize brand awareness and season memberships for our inaugural season in 2020 leading into the Lake Placid tournament. I would strongly recommend Cosmos to any sports organization for their sales, marketing and branding needs."
Digity Murphy
President, Toronto Six Hockey Club
"The Cosmos team has been instrumental in helping us grow our MCR brand. They are very knowledgeable and excellent to work with and we have been pleased with the results. Specifically, Cosmos is great at listening to our needs, understanding our goals and working closely with us strategically and efficiently. I highly recommend the Cosmos team for any of your marketing needs: websites, branding, social media, digital strategy, landing pages, video content, and their other services."
Stuart Clark
Owner, Mac Clark Racing
"We contracted the Cosmos Group to work on our behalf for a month. During their time they were able to secure roughly $450K in revenue for our club. The level of service combined with the detail they were able to provide us was impressive. If the need were to arise, I would not hesitate to contact the Cosmos group for additional sales/service support in the future"I highly recommend the Cosmos team for any of your marketing needs: websites, branding, social media, digital strategy, landing pages, video content, and their other services."
Derek Yeomans
Director of Ticket Sales and Services, Edmonton Elks
"Pickleball Ontario recently enlisted the services of Cosmos Sports & Entertainment to compile a report based on various opportunities for pickleball within Ontario. Throughout the entire process I found Cary and his team to be very thorough while compiling data, adhering to deliverables and meeting deadlines. It is also worth noting that I found the team at Cosmos to be well versed in their area of expertise. I do believe that their experience, resilience and passion was the main reason Pickleball Ontario's expectations were not only met but exceeded."
Junior Bent
Director-at-large, Marketing
“The team provided excellent service, helping us reach out effectively to our HPO family, and provided valuable information and guidance on moving forward with our marketing plans. As we move forward, it’s been helpful having the Cosmos team assist us with strategic direction given their insight into our audience base.”
Carol Kehoe
Executive Director, Hamilton philharmonic orchestra
“It has been a pleasure to work with Cary, Justin and the Cosmos Sports team as they have provided great leadership in selling out K-Days group tickets. From our first meeting, the Cosmos team was professional, energetic and provided valuable insight to guide our sales strategy and execute ticket sales. The team quickly caught on to our ticketing system and have become a strong asset to our team.”
Scott Sinclair
director of racing & gaming, Northlands
“After a 2 day session with Cary Kaplan, I can say with confidence that the training provided by Cosmos Sports will have a long-lasting impact on our sales executives and our organization. Cary’s sales and service philosophy, experience in the sports industry, and confident delivery of the content was very well received by our account executives. In two short weeks since the training, we have already seen some positive results from the tweaks made to our focus and delivery overall. We look forward to working with Cary and the Cosmos Sports group again in the future.”
Chris Atack
Manager Of Sales, Ottawa Senators (NHL)
“Cary Kaplan of Cosmos Sports conducted a thought provoking training session for over 50 diverse NHL Club and League executives. The presentation, with a strong focus on how empowering employees and fans leads to dramatically increasing Club revenues, was very well received and had our entire Service & Retention group engaged. Having spent much of my career in the ticket sales industry, this was an effective presentation, consistent with our NHL ‘One Voice’ ticketing foundation. Cary was also open to different points of view based on unique market challenges. I recommend Cosmos Sports’ training to any team or league – it’s logical and addresses topical issues in our industry.”
Jeff Morander
Vice President, Ticket Strategy, NHL
“Selling tickets to sports events is not complicated but it is by no means easy. Cary Kaplan and Cosmos Sports gave our team the necessary tactics and direction needed so that we can start posting some “W’s” in the sales game.”
Dave Jaimeson
President, Edmonton Rush
“After 3 days of training with Cary Kaplan, our sales staff is energized, re-focused, and we are confident that our revenues will increase dramatically as a direct result. The Cosmos Sports approach is both revolutionary and effective. It was an excellent financial investment for our team.”
Rob Zuer
Manager of Ticket Sales, Houston Rockets (NBA)
“The Toronto Argonauts retained Cosmos Sports to recruit our Director of Ticket Sales their knowledge of the ticket industry is un-matched and certainly enhanced their ability to find quality candidates. They provided a full service approach including pre-screening, interviewing and evaluating all candidates and the end result was we were able to hire an excellent employee. We would strongly recommend their service to all other teams and sports organizations.”
Keith Pelley
President & CEO, Toronto Argonauts (CFL)
“On behalf of the AHL and the fifty-plus attendees at our Senior Executive Meetings, I want to commend Cosmos Sports for providing powerful and practical tools for increasing season ticket sales. Specifically, their seven retention principles will surely have teams renewing fans at a higher percentage this season. If you are looking to increase revenues, I highly recommend you call Cosmos Sports.”
Todd Frederickson
Vice President - Team & Business Services, AHL
“Cary Kaplan is a true industry expert and provided top notch training to help prepare my staff for best practices in their sales career. Many of the fundamentals will be used as a solid foundation and will stick with these reps as they continue to grow in the sports industry!”
Ian Winklmann
Manager of Inside Sales, Arizona Coyotes (NHL)
“It was a pleasure having Cary provide his expertise related to his experience with so many different leagues and sports. The ATP World Tour, Tennis Americas tournaments really benefited from listening to his sales strategies and how they could apply them to their individual tournaments and markets.”
Linda J. Clark
Vice President - Tournament Relations Americas, ATP World Tour

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