Ticket
Sales

From supplementing in-house resources to outsourcing operations entirely, our highly trained and knowledgeable staff are ready to help you efficiently and effectively connect with fans while maximizing your sales revenue.

STRATEGIC CONSULTING

Why “reinvent the wheel”? Our staff can take your strategies already in place and review their effectiveness against key performance indicators; we can then provide comprehensive and actionable strategies to increase the revenue generating potential of your ticket properties.

REVENUE GENERATING TRAINING

No two ticket sales operations are alike, that’s why we work with you to develop a customized training module to address your team’s unique experiences, challenges, and commonly heard objections.

OUTSOURCED SALES

Sales team overwhelmed? We provide supplemental ticket sales services to ensure that none of your fans get left behind. We’ll train our staff specifically to your ticket sales needs, and provide seamless customer service. Looking for more? We can also take on fully outsourced operations – outbound and inbound calling, online sales management, even email marketing – we strive to help you make the most out of your customer database.

TICKETING SOFTWARE

With all the software out there, finding a provider suitable to your needs can be tricky! We can help take the guesswork out of finding a software that is user-friendly, and useful for your ticketing needs. Once we match you with a provider, we’ll also make sure you’re always kept up to speed as we handle ongoing training and troubleshooting.

CUSTOMER SERVICE

Our dedicated team is here to assist you every step of the way, ensuring that your needs and concerns are met with utmost care and professionalism. Whether you have questions about our products or need assistance with an issue, we are committed to providing prompt and personalized support. Your satisfaction is our top priority, and we are here to make your experience with us as smooth and enjoyable as possible.

MEMBERSHIP SERVICES

Enjoy perks like special client-only discounts, priority access to our latest services, and personalized solutions designed to meet your unique needs. We understand the importance of building strong and lasting relationships, and our membership services are our way of showing appreciation for your continued trust and partnership.

NEW SEASON TICKETS & SUBSCRIPTIONS

SEASON TICKET SUBSCRIPTIONS & RENEWALS

FLEX PACKS & MINI PLANS

GROUP SALES

B2B

INDIVIDUAL TICKETS

FUNDRAISING

PREMIUM SEATING

FAN SERVICE & RETENTION

New Revenue

Our Process

Immediate
Actions

Information download of property items (history, targets/goals, existing lists, etc.).

Sales
Strategy

Work with your team to create and/or provide recommendations on pricing, packages, and lists.

MANAGEMENT/ Staff training

A combination of internal methods to progress skill development of your existing staff and/or Cosmos ‘Rookies’.

Targeted
Outreach

Starting with the lowest hanging fruit, our team would begin outreach via phone, email, and video calls.

FAN CENTRIC COMMUNICATION

A dedicated support centre ready to handle any and all sales or service strategies.

Dialogue/
reporting

Reporting to your Senior Leadership team on a regular basis (daily, weekly, monthly, etc.).

Immediate
Actions

Information download of property items (history, targets/goals, existing lists, etc.).

Sales
Strategy

Work with your team to create and/or provide recommendations on pricing, packages, and lists.

MANAGEMENT/ Staff training

A combination of internal methods to progress skill development of your existing staff and/or Cosmos ‘Rookies’.

Targeted
Outreach

Starting with the lowest hanging fruit, our team would begin outreach via phone, email, and video calls.

FAN CENTRIC COMMUNICATION

A dedicated support centre ready to handle any and all sales or service strategies.

Dialogue/
reporting

Reporting to your Senior Leadership team on a regular basis (daily, weekly, monthly, etc.).

Who We've Worked With

Let's Have a Chat

If you think we could help your organization to generate revenue, we’d love to hear from you.

Evan O'Connor
Evan O'ConnorDirector of Sales & Service
Read More

Get In Touch

Our team of experts are ready to help you with your Sports & Entertainment needs